This week I made a Big Mistake…maybe one we can both learn from. Last week I sent an email to a few clients. It included a suggestion that I thought would help to improve their daily effectiveness. I sent the basic concept piece and instructions to my virtual assistant (who has always produced error-free work).
This week’s topic is about you. You, and the fact that to your customer, there’s nobody like you. I was recently in a retail store with my wife. There were three to four other customers in the store, two employees, and the owner. We looked around for about 15 minutes, and not once did any
Multitasking makes you efficient and highly effective. MYTH! According to the American Psychological Association, the brain is just not set up to multitask. They stated that “when you’re doing all that mental juggling, you are switching between lots of activities at once, and you’re probably not performing any of them very well”. A To-Do List
Meetings… your staff either thinks they’re beneficial, or a waste of their time. It’s a topic that consistently comes up during conversations I have with new and existing clients. The fact is, research shows that most people find meetings to be unproductive and boring. Why? Because the meetings have not been structured properly! As the CEO
It’s been a bit crazy here over the past few weeks. I gave a Keynote speech at the annual off-site for one of the country’s largest law firms, developed and launched a major strategic initiative for one of my clients (the 44th largest automobile dealership group in the country), and shoveled my driveway after a
The concept of personal accountability dictates every choice you make: how you spend your time; how you spend your money or someone else’s money; whether you effectively delegate or compulsively over-control; whether you blame others, make excuses or take responsibility; and how you plan your workday versus what you actually do all day. Even down